Our Services

Building Management

Our Building Management Services provide a comprehensive and tailored approach to ensure the smooth operation and maintenance of your property. Each client is assigned a dedicated Building Manager, who is supported by a robust network of professionals. Our services include:

  • Management of O&M and Handover Documentation: We meticulously manage all Operations and Maintenance (O&M) documentation, ensuring a seamless handover process and compliance with all regulatory requirements.
  • Planned Preventative Maintenance Programs: We develop and implement detailed preventative maintenance schedules to minimise unexpected repairs and extend the lifespan of your building’s assets.
  • Asset Registers: Our team maintains comprehensive asset registers, tracking the condition and lifecycle of all critical building components to optimise performance and budget planning.

Concierge

Our Concierge Service offers personalised, on-demand assistance designed to enhance convenience and improve the community living experience. Our services include:

  • Managing Deliveries: We handle all your delivery needs, ensuring packages are received and stored securely until you are ready to collect them.
  • Booking Amenities: Our team assists with booking community amenities such as gyms, pools, and event spaces, making it easy for you to enjoy all the facilities your property has to offer.
  • Coordinating Requests: We coordinate requests from our residents, maintenance issues and special services to ensure prompt and efficient solutions.
  • Creating a Sense of Community: We foster a welcoming and connected community by organising events and activities that bring residents together, enhancing the overall living experience.

 

Cleaning

Our Cleaning Service ensures that communal areas such as lobbies and hallways are kept clean and hygienic, enhancing occupant comfort, safety, and the property’s appearance and value. Our services include:

  • Routine Cleaning: We perform regular cleaning of all common areas to maintain a high standard of cleanliness and hygiene.
  • Specialised Tasks: Our team handles specialised cleaning tasks, including window cleaning and carpark cleaning, to ensure every part of your property is spotless.
  • Construction Cleaning: We provide thorough cleaning services after construction or renovation projects, ensuring your property is ready for occupancy and looking its best.

 

 

 

Defect Management

Our Defect Management Service swiftly identifies, assesses, and resolves building issues to ensure safety, extend the lifespan of components, and enhance occupant satisfaction by maintaining high standards. Our services include:

  • Regular Inspections and Reporting: We conduct routine inspections and provide detailed reports to identify and document any defects or potential issues.
  • Coordination of Repairs: Our team coordinates all necessary repairs, ensuring that issues are addressed promptly and effectively.
  • Defect Tracking: We maintain a comprehensive system for tracking defects, allowing us to monitor progress and ensure timely resolution.
  • Defect Reporting: We provide clear and concise defect reports, keeping all stakeholders informed and ensuring transparency throughout the process.

 

 

Gardening

Our Gardening Services maintain and enhance outdoor spaces, improving aesthetics, promoting biodiversity, and creating sustainable, enjoyable landscapes for relaxation and recreation. Our services include:

  • Lawn Care: We provide comprehensive lawn care services, including mowing, fertilising, and weed control, to keep your lawns healthy and vibrant.
  • Proactive Reporting: Our team conducts regular assessments and provides proactive reports on the condition of your outdoor spaces, identifying any issues before they become major problems.
  • Professional Reporting Back to the Client: We ensure clear and professional communication with our clients, providing detailed reports on all gardening activities and any recommended actions to maintain the beauty and health of your landscapes.

 

 

Pre-Settlement Inspection

Our Pre-Settlement Inspection Services provide a crucial opportunity for buyers to thoroughly evaluate a property before finalising their purchase. Our services include:

  • Escort Purchasers Through Their Lot: We guide buyers through their property, ensuring they have a comprehensive understanding of its features and condition.
  • Coordination of Inspections: Our team coordinates all necessary inspections, working with qualified professionals to assess the property and identify any issues.
  • Lodgement of Any Incomplete Items: We document and lodge any incomplete items or defects, ensuring they are addressed before settlement, providing peace of mind to the buyer.